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Chewy.com - Frequently Asked Questions
Is Chewy owned by PetSmart?
Chewy was acquired by PetSmart before the latter decided to split ties with the former in October 2020. The founders are Ryan Cohen and Michael Day.
Where does Chewy ship from?
Fulfillment centers are located in Florida, Texas, Nevada, Pennsylvania, Indiana, Arizona, Kentucky, Ohio, North Carolina, Kansas, and Missouri.
How much is shipping?
Orders over $49 qualify for free shipping while orders under that amount get a $4.95 flat shipping fee.
What happens if my package is lost?
You are responsible for receiving your package once it’s been handed off to the carrier and delivered either to your door or mailbox. Contact customer service for further assistance on lost orders.
Recently Expired Chewy.com Coupons
$20 eGift Card on Your First Order Over $49
25% Off Your First Autoship on Select NexGard & Heartgard
Free $30 Gift Card on Orders Over $100
Up to 50% Off Pet Favorites
New Customers: Free $20 eGift Card on Orders Over $49